- Reduces risks of downtime, improve performance and accelerate resolution by pro-actively identify and resolving issues, and performance quick diagnosis and deep root cause analysis
- Reduces support costs by quickly identifying root causes of production problems, and pro-actively detecting and diagnosing issues before end-users contact the help desk
- Increases end-user adoption by monitoring user experience, service level agreements, and improve responsiveness to user issues
- Minimizes implementation and upgrade costs and timelines by accurately profiling new releases and customizations and identifying root-cause(s) of performance issues, errors, and memory leaks before production
- Measure and improve business usage and application health with high-level and detailed dashboards and reports for IT, Business, Management and Organization executives
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Germain Monitoring™ Difference
According to Germain Customers, Germain Monitoring™ software is different than other application monitoring solutions—it’s better:
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- End-to-end, performance management software focused on business applications, not infrastructure–
We understand firsthand the complexity of business applications like Siebel, PeopleSoft or Oracle EBS, and what it takes to go deep into the application layers. We bring all the relevant information in one seamless application to track user experience, business processes, identify performance and availability issues and integrated all the pertinent information for quick diagnosis and root cause analysis
- Proactive end-to-end Root-Cause Analysis to help diagnose any issues that affect the use and performance of business applications, 24x7x365, anywhere between the end-user desktop and the IT cloud infrastructure, or any customization like the back-end integration, custom scripts or workflows between applications
- Fast Time-to-Benefit – Ease-of-deployment and fast deployment are critical to our customers: for applications like Siebel CRM it is fully plug-and-play.
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News
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- Feb 2012: Sky Germany selects Germain Software to monitor key service and sales production applications
- Jan 2012: Sky Italy selects Germain Software to analyze usage of production CRM applications
- Dec 2011: Spirent selects Germain software to secure and enhance the availability and performance of produciton CRM applications
- Nov 2011: Volvo & Renault Truck increase their investment in Germain technology for the 3rd consecutive year.
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Upcoming Events
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